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It’s an insidious disease that is crippling companies, destroying our economy, and crushing potential. It’s infecting the very roots of business performance, and it’s spreading fast. It isn’t the recession, market volatility, scandal, or greed.
It’s entitlement.
And it may be killing your business.
In myriad ways, entitlement has been cultivated for decades. As a result, too many employees today believe that they are entitled to a paycheck simply because they show up. Brad Hams has proven that we are not doomed to a path of entitlement and dependence. After more than 15 years working with hundreds of companies, he knows that the vast majority of employees addicted to entitlement actually want to engage, want to contribute, and feel much better about themselves when they are in an environment that requires them to do so.
Now, with Ownership Thinking, Hams shares his strategy that will increase your company’s productivity, employee retention, and profitability:
- The Right Education: Teach employees the fundamentals of business and finance, how their company makes money, and how they add—or take away—value.
- The Right Measures: Identify the organization’s Key Performance Indicators and teach employees to forecast results in an environment of high visibility and accountability.
- The Right Incentives: Create incentive plans that are self-funding and clearly align employees’ behavior to the organization’s business and financial objectives.
Your employees will learn to think and act like owners and will become active participants in the financial performance of the business. They will gain the self-esteem that is only possible through achievement and will reap rewards that are in alignment with the success of their organization. Meanwhile, you will enjoy your role more, sleep better at night, and leave a legacy that is far more inspiring and significant than you dreamed possible.
Praise for Ownership Thinking
“You would have to read a dozen other books to even come close to Ownership Thinking—a systematic and practical process for getting your employees to give that extra effort and brain power we know they possess.”
—Verne Harnish, CEO, Gazelles; author, Mastering the Rockefeller Habits
“Brad Hams tells it like it truly is: transparency creates trust; trust creates engagement; engagement creates a healthy enterprise. This thoughtful and practical book shows you how to achieve all of these things and more.”
—Chip Conley, founder and executive chair, Joie de Vivre; author, Peak
“Comprehensive and marvelously clear, Ownership Thinking’s techniques for creating change are focused, direct, and motivating. This is a wise book, unusually useful, and I recommend it most highly.”
—Judith M. Bardwick, Ph.D., author, Danger in the Comfort Zone and The Psychological Recession
“Brad Hams is one of the most persuasive and creative thinkers I know. His book is a specific guide you can (and should) implement now.”
—Corey Rosen, founder, National Center for Employee Ownership
“Hams is masterful at outlining the engagement practices that inspire people to care and to be deeply vested in business results.”
—Jim Haudan, CEO, Root Learning; author, The Art of Engagement
“Hams’ book is like a candid conversation with a wise friend. . . . A ‘must read’ for any business leader wanting to create a culture of ownership.”
—Dean Schroeder, author, Ideas Are Free
- Sales Rank: #246003 in eBooks
- Published on: 2011-09-09
- Released on: 2011-09-09
- Format: Kindle eBook
About the Author
Brad Hams is the founder and CEO of Ownership Thinking, an international consulting and training firm that has helped more than 1,000 companies engage all of their employees in the success of the business and replace cultures of entitlement with cultures of earning. Hams also spreads his message by speaking to more than 50 domestic and international audiences a year. He lives in Lakewood, CO.
Most helpful customer reviews
11 of 11 people found the following review helpful.
Real Results
By Second City Book Reviews
Ownership Thinking is a breath of fresh air--a way to manage and grow your business that is good for owners, but not at the expense of employees. Far too often, employees get stuck in a rut known as entitlement (meaning they feel they should be able to collect a paycheck for showing up, regardless of performance). If you own a business or manage employees, chances are you've experienced this. This type of behavior is bad for the business, bad for the individuals that work there, and bad for the economy. Brad Hams shows organizations how to implement a program that turns employees from paycheck-collecting drones to engaged and active participants. As a result, employees are more fulfilled and returns improve. Simply put, Ownership Thinking shows employers how to get employees to think--and act--like owners. The book is a step-by-step guide to implementing ownership thinking including ensuring employees understand the financials and how they impact them, and providing bonus plans that pay for themselves. Hams skips the theory, and shows readers how to put his proven program to work, one he has implemented in hundreds of organizations (large and small).
7 of 7 people found the following review helpful.
Must read for any business owner, manager or employee
By Steve Goldman
How do you get more engagement from your employees? How do you contribute more to the success of your company? As the CEO of a 100 person company, we had great intentions for getting everyone engaged, rewarded and aligned on common profitability goals. Intentions only got us part of the way though. Ownership Thinking outlines the processes and tools needed to create lasting and meaningful changes to culture, financial success and overall company growth. We now have every new hire read this book so they fully understand our culture and the way we operate. Highly recommended read.
5 of 5 people found the following review helpful.
A Rare 5 star
By Jim Estill
I rarely give a 5 star rating to a book but this is one I will share with friends.
Hams book is filled with practical advice on how to create good culture in a business.
The book was dedicated to Ayn Rand (of Atlas Shrugged fame). Atlas Shrugged is a must read for any entrepreneur. Dedicating it to Rand does indicate the leanings of the author.
Ownership Thinking started with Hams personal story which hooked me even before getting into the book. Hams is a constant learner like me.
One comment he makes is "share the insomnia" which I thought was good. Basically, get others in the company to care as much as you do.
Summarizing some of the key points:
Great companies have the right:
Incentives (that become self funding)
Education (train people well)
Measures (measure what counts)
People (in the end, success is all about the people)
Great Companies:
Care
Have Fun
Have High expectations
There are good chapters with practical ideas and things to implement like Rapid Improvement Plans (RIPs he calls them) and Huddles.
The job of any entrepreneur is to choose and create the right culture. As a company grows I always say "coach on culture but let your people make decisions".
See all 52 customer reviews...
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